Cooling Dog Mat

We process and ship orders as quickly as possible.
Estimated delivery time is approximately 6–13 business days depending on your location and local carrier delays.

All sales are final. We do not accept returns or exchanges.

Because of the nature of our products and fulfillment process, we are unable to offer returns for change of mind, incorrect size selection, or general preference after purchase.

If your order arrives damaged, defective, or incorrect, please contact us within48 hours of delivery with your order number and clear photos of the issue. We will review the situation and work toward a suitable solution.

Once an order has been placed, we cannot guarantee changes or cancellations because orders may be processed quickly.